Frequently Asked Questions

What does Trim do?

OneMain Trim does the hard work of saving you money and managing your financial life. We can track your spending and monitor your subscriptions!

Plus, we’re quickly building out additional features to help our users better understand their finances, make informed decisions and save more money. Stay tuned for new features rolling out.

Who is Trim?

OneMain Trim, LLC, which does business as Trim, is a member of the OneMain family of companies. We joined the OneMain family in 2021 and share OneMain’s mission of enhancing the financial wellbeing of hardworking Americans.

Is Trim secure?

Yes — extremely. We use bank-level security, 256-bit SSL encryption on our website, and encrypted databases. This means that we don’t store, use, or see any password you enter, and we have read-only access to your transactions when you connect your bank account. We also have two-factor authentication or OAuth when you sign in to ensure only you can access your account. You can read more about Trim Security here.

How do I sign up for Trim?

You can sign up at go.asktrim.com with your email address, Google login, or Facebook login. Once you create an account, you’ll be prompted to verify your phone number so that we can make sure you are you! Then, securely connect your primary bank account and/or credit card so Trim can start finding savings and recommendations for you.

Is Trim free?

Trim is free! You have access to Trim at no cost to you!

What do you do with my data?

Your data is only used for you — we never sell it. We safeguard your data using bank-level security at all times. We don’t ever share your data with third parties.

Where is Trim available?

Our services are available throughout the United States.

How do I find and manage my subscriptions through Trim?

Trim has a unique algorithm to analyze your transactions and automatically identify your subscriptions. Once you connect the account where your subscriptions are charged you can easily monitor your subscriptions in Trim.

How do I cancel my Trim account?

If you’d like to cancel your account, follow these steps:

1. Log in to your Trim account and click on the menu button located at the top-right corner of the page.

2. Click on the “Setting” link.

3. Click on the “Account” option.

4. Click on the “Delete Account” button.

I still have questions. How do I reach a human?

We are available via live chat: Monday to Friday 8am-5pm PT

Text us anytime: 28060

Email us anytime: help@asktrim.com.