How to Get Rid of Overdraft Fees

Did you just get an overdraft fee?

Or have you had one in the past 30 days?

 Let’s get rid of it.

I’ll explain a few different strategies, in order of expected success.


  • Tweet at your bank.

Big banks have full-time employees who have one job: Twitter.

Those people are about to be your best friends.

Tweet at your bank, asking for help with an “unusual fee.”

They’ll tweet back at you and ask you to direct message (DM) them.

Remember, don’t include any confidential information like your account number.


  • Call your bank.

It’s a pain. But it works.

Call your bank and find something to read while you’re on hold.

Once you connect with a real person, be polite and ask if there’s anything they can do about the fee.

If you’d like to be bold, mention that you’re worried about the current regulatory environment for retail banking, and muse aloud on the effective APR of the overdraft fee you received.

If it doesn’t work the first time, try again.


  • Email your bank.

To be frank, emailing your bank has the lowest possibility of success.

That’s probably why it’s the easiest :)

Banks do their best to hide their email addresses.

If you do find an email address and get through to them, give enough information for them to get in touch with you. Again, don’t put confidential information in an email.

Usually your bank will call you to confirm your identity and discuss the details.

Be sure you don’t miss that call! Usually they won’t keep trying. After all, you’re trying to get your $35 back.



  • Exciting news: Trim will contest overdraft fees FOR you, 100% free.

If you’re interested, sign up at (Facebook Messenger) or

How to Clean Up Your Finances Instantly

As Ashton Kutcher said, “Trim is the easiest way to start organizing your finances, period.”

If that’s enough to convince you, sign up here:

If you’re wondering, “Why would Ashton say that?”, then read on.

Here’s the skinny on what what Trim will do for you and how you can sign up.

First, Trim is a subscription-cancelling machine. It finds all the subscriptions on your credit card. Then it asks you which ones you want to cancel.

The average person has 10 subscriptions and cancels 2 of them, saving $360/year in the process.

After you cancel all those spam subscriptions, Trim is a personal finance concierge. It’ll keep you updated on all your accounts, watching to make sure you don’t get hit with any weird charges or fees. Check it out:


That’s Trim. Ready to sign up?

Signing up takes less than a minute using Facebook Messenger.

Here’s the link to get started:

A Tale of Two Cities’ Spending: SF vs. Oakland | Trim Insights

This post is part of our new “Trim Insights” series, which highlights trends in local consumer spending. 

Where do folks in your city spend their money? And how’s that different from the town next door?

Here we compare spending heat maps for San Francisco and Oakland in an in-depth analysis of where, exactly, people spend their money.


sf pointmap


oakland heatmap

Top 5 Big-Spending Restaurants in SF | Trim Insights

This post is part of our new “Trim Insights” series, which highlights trends in local consumer spending. 

Ever wondered which restaurants in San Francisco rake in the most cash from their customers?

We’ve analyzed the data and put together a list of the 5 SF eateries where customers spent the most. It’s a fascinating mix of the super-expensive and the super-popular.



Hakkasan, an outpost of the Las Vegas nightclub/bar/restaurant best known for hosting a rotating sequence of top DJs, takes the prize as the #1 grossing restaurant in SF for our users to lay down the cash. While it’s not exactly a high-volume spot, the bills here stack up into the stratosphere, one magnum at a time.

(Image from Haute Living)



Lolinda is so popular that patrons queue up on a sort-of rope line on a consistently windy, not-so-nice block of Mission St. Why are all those people freezing in line? Some of them are waiting for Lolinda the restaurant — and most are just trying to make it to the rooftop bar. Above that giant, ugly Sketchers sign you can sit under heat lamps and enjoy a spectacular view of the entire Mission District. The guacamole’s not bad, either.

(Image from Lolinda)


Foreign Cinema allows for the most efficient dinner-and-a-movie dates in town: just do both at once. The giant outdoor projector screens foreign classics like Ratatouille (Pixar, 2007, subtitled in many languages), and the food is a light, delicious Californian affair.



Burrito? You want a burrito? You need a burrito? You’d prefer a hella cheap, hella scrumptious burrito, made with a splash of local panache? La Quinta surprised us by making it onto this list. SF dwellers love burritos more than they let on.

(Image from Google Maps)


Chipotle, undeterred by the e coli crisis, continues to rake in lunch money (and dinner money…and brunch money…) from loyal San Francisco residents looking for a quick and cheap bite. Chipotle has an astonishing 13 locations in SF alone, giving it a distinct advantage in getting on the Trim top-spending list.

If you’re a member of the media and you’d like to see a similar analysis for your own city, please get in touch! Contact us at hello at asktrim dot com.

Trim ( is the largest and fastest-growing chatbot for personal finance. Our digital financial assistant cancels unwanted subscriptions, tracks your spending by category, protects you from fradulent charges, and much more. Sign up at

Petition: Make It Simple to Cancel Recurring Payments

Today we’ve started a petition to the Federal Trade Commission (FTC) to empower American consumers to cancel unwanted recurring payments easily.

Since starting Trim, we’ve seen companies make it harder and harder for users to cancel their subscriptions. We’re doing our best to help consumers fight back – but we’ve come to believe that the FTC has a part to play, too.

The number of subscription services has exploded in the past few years. Big corporations have figured out that consumers are creatures of the status quo, and doing nothing is a lot easier than stressing about your personal finances. With the rise of electronic payments, it’s easier than ever to sign up for something and forget about it.

You may be thinking: How can this really be a problem? Isn’t the amount of money at stake de minimus?

That’s certainly true for some high-income households: a $15/month subscription might be easy to ignored. But for others, $180 per year is real money.

And think about the collective impact. If every household in America is paying $15 per month more than they should on some dorky recurring payments – that’s north of $18,000,000,000 per year across the whole country.

We’re not calling for any kind of extreme regulation here. At Trim we rely on subscription services such as GitHub and AWS to keep our business running! The convenience of auto-billing is a godsend for busy entrepreneurs.

But at the same time, we’ve seen that some actors take it too far, imposing draconian requirements on users who want to cancel. For example, Blue Apron doesn’t have an easy way to cancel from inside your account. You have to Google around to find their email address – and then email them, just to cancel!

Let it be known: I use Blue Apron and the service can be great. But I’ve also forgotten to unsubscribe for a week that I was out of town, and been billed for food that I never ate. The FTC should put a word in with merchants like Blue Apron to remember that customers come first if you’re trying to build a business for the long run.

Examples abound, most far less useful than delicious dinner ingredients. Several of the credit monitoring services require a phone call with a lengthy wait time in order to cancel a monthly subscription. (Not to mention that these credit reports and credit monitoring service are available for free elsewhere!)

So what can be done? Two sets of regulations govern recurring billing: federal and state.

The best example of federal regulation is the Restore Online Shoppers’ Confidence Act (ROSCA), passed by Congress in 2011.

The FTC has used this law in the past to stop unscrupulous billing practices. For example:

+ In 2011, the FTC charged a group of marketers for billing consumers without their consent.

+ In 2015, the FTC filed a lawsuit against DirecTV, alleging that they offered premium channels on a “trial” basis and then charged customers for those channels after the trial period without getting their consent. (Law360)

On a state-by-state basis, lawmakers have also passed legislation to make sure consumers are protected. The best example is in California, where the law “prohibits retailers from charging consumers’ credit card, debit card or bank account for ongoing orders without their explicit consent.” (Law360)

So let’s make sure that subscription billers do the right thing. Call on the FTC to keep a close eye on recurring billers. You can read and sign the petition here:

FTC: Enable Consumers to Cancel Recurring Payments Easily ( Petition)

How To Use Trim

Trim is an AI-powered assistant that’s working to save you money.
You can think of me as a fairy godmother for your financial life.

Here’s how to use Trim:

Text Trim commands to stay updated on your finances. Think of Trim as a faster replacement for your mobile banking app.
– ‘Balance’ to see you balance instantly
– ‘Recent’ for recent transactions, across your accounts
– ‘Spend Amazon’ or ‘spend Uber’ to keep track of your spending by merchant

Your Trim assistant will monitor your finances for you. You can customize your notification settings in the dashboard. To start, you’re set up with these notifications:
– Large transactions
– Payday
– Minimum balance
– Credit card due date
– Overdraft
– Late fee

Your dashboard gives an overview of what’s going on with your finances.

– Recent Spending: See how much you’ve spent so far this month across all of your accounts. Or see a list of all your transactions, sortable by merchant, category, or date.

– Subscriptions: You can see the same list of your subscriptions in your dashboard, including the status of any subscriptions you’ve requested to cancel.

– Your Accounts: See all of your accounts, re-connect any disconnected accounts, and add new accounts from your dashboard.

– Help: Get help from a human any time by tapping the blue question mark in the bottom left-hand corner of your dashboard.

Trim finds all of your subscriptions and cancels the ones you don’t want any more.
– Text ‘subs’ to see your list.
– Text ‘cancel ___’ to have Trim cancel something, or use your dashboard to cancel.
– If it’s possible, Trim will contact the biller on your behalf.

Comcast: Trim will now negotiate your Comcast/Xfinity bill!
You’ll need to use the Chrome browser on a desktop computer in order for the bot to work.

Trim, A Money-Saving Chatbot, Raises $2.2M To Fight Predatory Billers

SAN FRANCISCO — Trim, the largest and fastest-growing chatbot for personal finance, raised $2.2 million in seed funding. Eniac Ventures led the round, with participation from Version One Ventures, Core Innovation Capital, and Sound Ventures.

In its first 7 months of operations, Trim has saved its users more than $6 million by cancelling unwanted subscriptions.

“Trim is the easiest way to start organizing your finances, period,” said Ashton Kutcher, co-founder of Sound Ventures. “We’re excited to support the team’s huge ambition to democratize access to personalized financial advice.”

Rather than requiring new customers to download an app, Trim enables two-way communication with its users through text messages or Facebook Messenger. It’s one of the first Messenger chatbots for personal finance.

“In the future, every American will have a robot that protects them from getting ripped off,” said Thomas Smyth, co-founder and CEO of Trim. “Consumers want a personal financial assistant that actually does something for them.”

Trim sets itself apart from traditional online banking apps by taking action on the user’s behalf. For example, Trim can contact the relevant biller to cancel a subscription for a user.

“Fortune 500 companies have teams of data scientists trying to extract more money from your wallet,” said co-founder Daniel Petkevich. “It’s not a fair fight. Trim gives consumers the power to fight back.”

Trim users can query their personal finances by texting commands such as “Spend Uber” to see their Uber expenses for the past 30 days. Users also receive customized notifications about unusual spending and bank fees across all of their accounts.

“We are thrilled to back Trim,” said Tim Young, General Partner at Eniac Ventures. “The team’s vision and traction place them miles ahead in the massive new market for chatbots.”  

How Trim Works

  • Sign up at
  • Message with Trim through SMS or Facebook Messenger
  • You can set up spending alerts, check your balance, or cancel subscriptions with just a text



Thomas Smyth, Co-Founder & CEO



7 Subscription Services You Wouldn’t Believe Existed!

Stupid Crate


The official description is “a stupid box filled with stupid things.” For $13.95/month, you get to open a box and be amazed at what stupid things someone can fit into a box. If you’re the lucky winner of the month, you can even be crowned as “Stupid Person of the Month.” What a bargain!



Box of Shadows


A subscription for “pagan lovers,” Box of Shadows is a monthly subscription that delivers all of your run-of-the-mill pagan worship needs straight to your doorstep. For just $19.99 a month, you get to receive must-have pagan goodies like incense and herbs.



Bacon Freak


As the most full-fledged, extensive subscription service on this list, Bacon Freak has a “Bacon of the Month Club” that enrolls you into monthly subscriptions of bacon delivered to your door. For around $50 per month, you get your pick of nitrate-free bacon, gluten-free bacon, normal bacon… you name it. There’s even an option to add bacon-flavored lip balm to every purchase, in case you want the taste of your subscription to stay on your lips all day long.



Turntable Kitchen


Ever want to impress your friends by showing off what a cultured person you are? Turntable Kitchen offers monthly subscriptions of curated recipes and vinyl records.  For $25/month, you receive a recipe of the month along with a limited-edition vinyl and a digital mixtape. Classy or crappy?



Bro Box


Everyone knows a bro who uses the word “bro” in every other sentence. Whoever that is might find solace in this monthly subscription promising a variety of items targeting the bro population, ranging from beef jerky to muscle brownie. Apparently, the Bro Box makes the perfect gift because the ordering process is so simple that “your mom can do it” for just $15/month.



Spec Ops Global


If your childhood dream is to be a law enforcement officer or appear on the latest season of Lost, this subscription is for you. Spec Ops Global claims to ship survival and tactical gear that have been personally recommended by elite units. While this subscription could potentially save you from the next zombie apocalypse or promote you to become the neighborhood watchman, it comes at a steep price of $49.99/month.



The Cannabox


Otherwise known as the “Exclusive Mystery 420 Box,” The Cannabox promises to delight cannabis enthusiasts with a monthly box of cannabis-related items such as smoking paraphernalia, t-shirts, and books. At $19.88 per month, you can enjoy discreet shipping of smoking essentials and “stoney gear.”



Thanks to Siqi Liu for the guest post!